Thousands of developers and mobile teams rely on Crittercism to manage the performance of their mobile apps in the wild. Support Engineers are the face of our organization for both enterprise clients and the broader developer community.
You will be directly interfacing with our clients, identifying/debugging complex issues, and then resolving those issues with our Engineering team so our customers don't experience them again. Our support team is small, so you should be up for the challenge of finding new efficiencies each day you come into our awesome San Francisco office.
Desired but not Required
Crittercism, based in San Francisco, is the world's first mobile app performance management (APM) solution that offers a real-time global view of app diagnostics and app crashes across iOS, Android, Windows Phone 8, Hybrid and HTML5 mobile web on over 450 million unique devices and over 40 billion app loads. The company's investors include Opus Capital, Shasta Ventures and Google Ventures.